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A MESSAGE TO OUR CUSTOMERS (20th May 2020)
Due to the unfolding situation with Coronavirus (COVID-19) our main priority is to ensure the health and safety of both our customers and our colleagues.
As there is an ongoing need to keep homes and essential buildings maintained, warm, safe and secure, hardware stores have been nominated as essential retailers during this time and are excluded from the non-essential store closures.
Frank Howard Tools & Fixings is open with the following reduced hours.
Braintree branch 7.30am - 5pm
Bishop Stortford branch 8.00am - 3.30pm
Chelmsford branch 8.00am - 3.30pm
To protect Staff and customers alike we are operating a trade counter with a one in one out policy. Please be respectful of the social distancing guidelines and can we ask customers to be patient.
Orders can be placed on our website for delivery/collection, over the telephone on 01376 327 454 or emailed through sales@frankhoward.com
Some of our key distribution centres are currently CLOSED, so some products maybe delayed. You will be notified of this and given the option to wait or cancel your order.
Please call 01376 327 454 or click our online chat for more details.
Take care of yourselves, your loved ones and your community.
Following Government guidelines and in the best interest of the safety and wellbeing of both our customers and our colleagues, we will now be closing all branches until further notice.
As things stand we are still able to offer a limited online delivery service, although some dispatches/deliveries may take slightly longer than normal.
Orders placed between 11am Wednesday 8th April to 11am Tuesday 14th April will be dispatched on Tuesday 14th April for next working day delivery, due to the bank holiday period.
We will do our very best to keep you informed if there is likely to be any delay with your order. Should your order be urgent please contact us via our online form or chat service proir to ordering to confirm delivery.
We will continue to update our website and social media channels as the COVID-19 situation unfolds. We thank you for your continued support and understanding in these times of uncertainty.
We are all in this together. Take care of yourselves, your loved ones and your community.
Frank Howard
Following Government guidelines and in the best interest of the safety and wellbeing of both our customers and our colleagues, we will now be closing all branches until further notice.
As things stand we are still able to offer a limited online delivery service, although some dispatches/deliveries may take slightly longer than normal.
We will do our very best to keep you informed if there is likely to be any delay with your order. Should your order be urgent please contact us via our online form or chat service proir to ordering to confirm delivery.
We will continue to update our website and social media channels as the COVID-19 situation unfolds. We thank you for your continued support and understanding in these times of uncertainty.
We are all in this together. Take care of yourselves, your loved ones and your community.
Frank Howard